IT Tech Support

Full Time
Kingston & St Andrew
Posted 6 years ago

HINDUJA GLOBAL SOLUTIONS (HGS)

DESCRIPTION

IT TECH SUPPORT

The position will be responsible for providing end user technical support and basic server/network infrastructure support.

Main responsibilities:

  • Liaise with production floor and all other business units to provide requisite tech support.
  • Provide end user support and end user software/hardware maintenance.
  • Assist in setting up and configuring workstations, servers, telephony and various network equipment.
  • Monitor and log management of servers and network resources.

Required Technical Skills & Qualifications:

  • Tertiary level qualification in Information Technology, Computer Science or related discipline.
  • General understanding of voice and data networking infrastructure; to include network topologies and transport technologies.
  • Basic working knowledge of MS Windows and Cisco networking infrastructure technologies.
  • Basic understanding of information technology process management frameworks such as SDLC and ITIL.
  • Good understanding of network operating systems in a client-server networking environment

Job Features

Job CategoryInformation Technology

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