HINDUJA GLOBAL SOLUTIONS (HGS)
IT TECH SUPPORT
The position will be responsible for providing end user technical support and basic server/network infrastructure support.
- Liaise with production floor and all other business units to provide requisite tech support.
- Provide end user support and end user software/hardware maintenance.
- Assist in setting up and configuring workstations, servers, telephony and various network equipment.
- Monitor and log management of servers and network resources.
Required Technical Skills & Qualifications:
- Tertiary level qualification in Information Technology, Computer Science or related discipline.
- General understanding of voice and data networking infrastructure; to include network topologies and transport technologies.
- Basic working knowledge of MS Windows and Cisco networking infrastructure technologies.
- Basic understanding of information technology process management frameworks such as SDLC and ITIL.
- Good understanding of network operating systems in a client-server networking environment
|Job Category||Information Technology|